flashscore Casino & Sportsbook Terms

We at flashscore operate an online gaming and sportsbook platform available where local law permits. This page sets out the terms under which you access our service, create an account, deposit funds, and participate in sports tracking, live-dealer games, and slot entertainment across our platform.

Our commitment is to maintain transparent, fair conditions for every account holder. We support deposits via DANA, e-wallet, mobile banking, local payment, and bank transfers, and we process withdrawals according to standard verification windows. When you use flashscore, you agree to the conditions outlined below. If any term is unclear, our customer support team is available to answer your questions.

Account Opening and Eligibility

To create an account on flashscore, you must be of legal age in your jurisdiction and provide accurate personal information during registration. We collect your name, email, phone number, and identity document details to comply with know-your-customer (KYC) requirements. This verification protects both you and our platform from fraud and unauthorised access.

We reserve the right to close or suspend any account that violates our terms. Prohibited conduct includes using false identity details, attempting to manipulate bonuses, and accessing flashscore from jurisdictions where our service is not legally available. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang may access our platform provided they comply with regional regulations.

Deposits and Withdrawal Procedures

We process deposits immediately upon payment confirmation through DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet. Bank transfers via mobile banking, local payment, online payment, and e-wallet are supported; these typically complete within one business day. Once funds arrive in your flashscore account, they are available for sports tracking, slot games, and live-dealer tables.

Withdrawals are subject to account verification and anti-money-laundering checks. We undertake to process withdrawal requests within standard compliance windows. If your account is flagged for review, we will notify you and explain the next steps. We do not withdraw funds arbitrarily; all holds are tied to regulatory requirements or suspected account irregularities.

Our flashscore Bonus Policy

Any promotional offer on flashscore—whether a welcome bonus, reload offer, or seasonal promotion—is subject to the terms published at the time of claim. We do not guarantee bonus availability and reserve the right to modify or discontinue offers. Bonuses come with wagering requirements; we detail these conditions clearly before you claim. Bonus funds are credited separately from cash balances and cannot be withdrawn as cash until requirements are met.

Welcome offers: New accounts may be eligible for an introductory bonus on first deposit. Terms vary by promotion.
Wagering requirements: Most bonuses require you to wager the credited amount multiple times before any profit can be withdrawn.
Time limits: Bonuses expire if not used within the stated period. We notify you of expiry dates in your account.
Game restrictions: Some bonuses apply only to specific slot games or live-dealer tables; sports tracking bets may not contribute to wagering.

Dispute Resolution and Support

If you believe an error has occurred on flashscore—such as a missing deposit, an incorrect bonus credit, or a gaming glitch—contact our support team. We maintain multilingual help availability and aim to respond to complaints within one business day. We log all disputes and investigate thoroughly before taking action.

Should you and flashscore fail to resolve a dispute through direct communication, you may escalate to our complaint handler or pursue mediation according to your jurisdiction's consumer protection laws. We do not force arbitration; you retain the right to seek legal remedy. Our goal is fair, honest resolution for every account holder.

Jurisdiction and Service Availability

Our flashscore service is available only where applicable law permits online gaming and sports betting. Users are responsible for verifying that access and use of our platform comply with their own jurisdiction's law. We do not offer our service in jurisdictions where online wagering is prohibited, and we reserve the right to restrict or terminate service to users in such locations.

Idul Fitri, Idul Adha, Imlek, and Nyepi are observed as regional holidays; during these periods, some services may operate on modified schedules. Liga 1, Piala Indonesia, and Piala AFF fixtures are tracked in real time on our platform whenever tournaments are active. We update odds and live scores continuously but do not guarantee real-time accuracy in all circumstances; users rely on our data at their own risk.

Important: Our flashscore terms are binding on all account holders. By registering, you acknowledge that you have read, understood, and agree to these conditions. We reserve the right to update these terms at any time; continued use of our platform constitutes acceptance of any amendments.

We maintain standard security practices to protect your account data and transaction history. However, no system is absolutely secure. You are responsible for keeping your login credentials confidential and reporting any unauthorised access immediately. We will not hold you liable for losses resulting from your own negligence or disclosure of your password.

If you have questions about our terms or need clarification on any policy, reach out to our customer support team. We are here to ensure your experience on flashscore is transparent, fair, and compliant with the law.